Terms of Service

Last updated: 19 May 2026 · Effective from the date of acceptance.

1. Who you’re contracting with

These Terms form a binding agreement between you (“you”, “the user”) and Bushpass, an Australian sole trader business operating under Australian Business Number 93 228 693 498, based in Victoria, Australia (“Bushpass”, “we”, “us”, “our”). The legal entity behind the ABN is registered with the Australian Business Register and can be verified at abr.business.gov.au.

You can reach us at support@bushpass.com.

2. What Bushpass is

Bushpass ships as two surfaces for the same product:

• a web app at app.bushpass.com, accessed from your browser and signed in with a passwordless magic link sent to your email; and
• a desktop app for Windows and macOS, installed from bushpass.com/install and activated with a licence key.

Both surfaces help Working Holiday Visa (WHV) holders and other workers in Australia discover regional and farm jobs, build a CV, manage outreach to employers, and track shifts toward second-year visa eligibility. The desktop app additionally supports auto-send email campaigns and offline use; the web app is online-only and limits outreach to one personalised email at a time.

Bushpass surfaces job listings and employer information from publicly accessible sources. We do not represent any employer, hostel, agency or government body. Bushpass is not a recruitment agency, not a migration agent, and not a tax agent.

3. Your account, your magic-link sign-in, your licence key

1. To use Bushpass you must purchase access via the pricing page. At checkout Stripe collects your acceptance of these Terms and our Privacy Policy.
2. Web app: after purchase, sign in at app.bushpass.com by entering your purchase email. We email you a single-use magic link valid for a short period; clicking it issues a session cookie scoped to app.bushpass.com. There is no shared password. You can sign out at any time from Settings → Account, which invalidates the cookie.
3. Desktop app: after purchase you receive a licence key by email. Activate it in the app. One licence is for one human, on one device at a time. To move the key to a different machine, email support@bushpass.com from the address you used at purchase and we'll unlock it for the new device.
4. You are responsible for keeping your magic-link emails and your licence key confidential. Treat the licence key like a password. We will not refund or replace credentials that have been shared, posted online or otherwise leaked due to your handling.
5. We may suspend or revoke access that is being shared between unrelated users, used commercially without our written agreement, or used to abuse third parties (see §5).

4. What you can do with Bushpass

For your own personal job search in Australia, you may:

• Browse the live job feed. Read, filter and save job listings collected each day from public job boards and employer career pages. Filter by state, season, work type, eligibility and accessibility scoring.
• Use the three atlases. Browse the Driftwork Atlas (working farms), Outback Operations (mining sites) and Roadhouse Atlas (outback hospitality), all built from publicly listed employer information.
• Build and edit your CV. Use the one-page CV builder, import an existing CV from PDF, polish wording with AI, and export your CV as a PDF for your own use.
• Draft and send personal outreach. Generate personalised pitch emails (one at a time or in small batches), review every draft yourself, and send them through your own Gmail account (configured in-app with a Google App Password). You are always the sender.
• Track your work. Log your own 88-day specified work shifts (employer, hours, location, work type) and view your progress toward second-year eligibility.
• Estimate your tax. Use the tax calculator on Working Holiday or resident settings, daily, weekly, monthly or financial-year views.
• Scan payslips. Drop in or photograph a payslip, let the AI extract the date, hours and amounts, and confirm before saving the entry to your own log.
• Use the harvest calendar and saved searches. See what's in season, where, and when, and save the queries you keep coming back to.
• Manage contacts and outreach history. Keep your own list of employer contacts, notes, replies, and a log of who you wrote to.
• Use the AI assistant. Ask the in-app chat questions about your data, your visa progress, your eligibility and the page you're on, and use the inline AI rewriters on your own drafts.
• Set your visa preferences. Configure your visa once and let the app adjust eligibility scoring, tax mode and contact templates to match.
• Export your own data. Export your CV, your shift log, your outreach drafts, your contact list and your saved jobs at any time, in standard formats.

Everything above is for your own personal, non-commercial use. The data, drafts and documents you create remain yours. The licence to the software itself is covered by section 3 above and the limits in section 5 below.

5. What you must not do

The friendly version: most of this is just “don’t be that person”. Don’t resell what we built, don’t spam, don’t harass, don’t lie about your visa, don’t flog the contact list to a recruiter mate. The full list below is just spelled out so it’s clear.

You agree that you will not:

• Resell, sublicense, rent or commercially redistribute the software, the licence key, the job feed, the farm/mine/roadhouse directories, or any data exported from Bushpass.
• Reverse-engineer, disassemble or attempt to extract source code from the software, except to the extent expressly permitted by Australian law.
• Use Bushpass to send unsolicited bulk email, spam, scams, or any communication that violates the Australian Spam Act 2003 (Cth), the equivalent law in your jurisdiction, or the terms of your own email provider.
• Use Bushpass to make automated, mass or impersonal contact. The in-app outreach is for personalised, human-reviewed messages, never for blast campaigns.
• Use Bushpass to harass, harm, intimidate, defame or deceive employers, contacts, or any third party.
• Misrepresent yourself, your visa status, your right to work in Australia, your work history, your location, your identity or your contact details when contacting employers via Bushpass.
• Use the contact information surfaced in Bushpass for any purpose other than your own personal job search. No recruitment on behalf of others, no marketing list building, no contact enrichment, no resale, no political or commercial campaigning.
• Use the software to copy, mirror or systematically extract data from third-party websites in a way that violates their terms of service or local law.
• Bypass, disable or attempt to circumvent any rate limit, eligibility check, AI content filter, abuse-prevention measure or licence check built into the software.
• Use Bushpass in connection with any unlawful activity in Australia or in any jurisdiction in which you reside or operate.
• Use Bushpass to apply for jobs, accommodation, visas, loans or any benefit using a false name, false documents, or another person’s credentials.

6. Email outreach: you are the sender

The friendly version: Bushpass writes drafts, you press send. The email leaves your inbox under your name. So treat each one like a letter you’d sign, give it a quick read, and don’t fire off anything you wouldn’t happily show your nan or a Fair Work officer.

Bushpass helps you draft emails. The mechanism by which the email actually leaves depends on the surface you use:

• On the web app, "Send" opens your own email client via a mailto: link (or a Gmail compose deep-link if you choose Gmail). The email is composed, signed and sent by you, from your own client. Bushpass servers are never the sending entity.
• On the desktop app, you can additionally connect your own Gmail (or other SMTP) account via an App Password to let the app dispatch personalised drafts on your behalf, one at a time or in small reviewed batches. The credentials are stored locally and encrypted at rest using your OS keychain.

When you send an email through Bushpass on either surface:

• You are the sender, legally and practically. We never send on our behalf and we are not party to any communication you initiate from your account.
• You are responsible for honouring opt-out requests, anti-spam rules, sending limits and the policies of your own email provider, your hosting provider, and the recipient’s jurisdiction.
• You must only contact employers and addresses you have a legitimate, public reason to contact (e.g. published job advertisements, public contact pages). You must include accurate sender identification (your real name and a working reply address).
• You must read every draft before sending it. Any AI-generated text becomes your text the moment you press send.
• You will not use Bushpass to send a message you would not be comfortable signing personally and showing to a regulator.
• You acknowledge that messages you send via your own email account go out under your name, your account, your reputation and your legal responsibility, not ours.

If a recipient, an email provider, a regulator or any other third party complains about messages you sent through your account using Bushpass, you are the responsible party. We will, on a reasonable-cooperation basis, provide technical information that helps you respond, but we will not act on your behalf and we are not liable for the consequences of messages you sent.

7. AI-assisted features

Several Bushpass features use a third-party large language model (currently OpenAI’s GPT family) to suggest text, score eligibility, parse CVs or payslips, and draft emails. These features are clearly marked in the app.

AI output is informational only. It can be wrong, miss context, invent details, or misread documents. You must read every AI-generated draft, score or summary before relying on it. You remain solely responsible for what you send, save, file or submit on the basis of any AI output.

8. No advice, no guarantees

The friendly version: Bushpass is a smart notebook, not a lawyer, a migration agent, a tax accountant or a recruiter. We help you think and stay organised, but the people who actually make the calls (Immigration, the ATO, employers) are the ones who count.

Bushpass is not a substitute for professional advice. In particular:

• The 88-day eligibility scoring and the shift tracker are tools to help you organise your work, not legal or migration advice. Final visa decisions are made by the Department of Home Affairs.
• The tax calculator is an estimator. For your actual tax position, talk to a registered tax agent or to the ATO.
• Job listings are surfaced from public sources and may be out of date, inaccurate, or already filled.
• Information about specific employers, working farms, mining sites and roadhouses surfaced in Bushpass is for orientation only. We do not vet workplaces and we do not certify safety, pay, accommodation, employment status or visa-eligibility on behalf of any employer.
• We do not guarantee that you will find a job, complete your specified work, secure a second- or third-year visa, be paid any particular amount, or be treated in any particular way by any employer.
• We do not guarantee uninterrupted, error-free operation of the software, the website or any AI feature.

9. Third-party listings, employer info and contact data

The friendly version: we collect the listings honestly, but the world moves on. A farm that was hiring last Tuesday might be closed, on holiday, or fully booked by the time you read about it. We can’t check every listing every day, and even if we did, an employer can change their mind in five minutes. Always have a quick look yourself before you write, drive or pack a bag.

The job feed, the Driftwork Atlas (working farms), Outback Operations (mining sites) and Roadhouse Atlas (outback hospitality) are built from publicly available sources. This information is provided as is, on a best-effort basis. You acknowledge and accept that:

• Listings can become outdated at any time. An employer listed in Bushpass may have closed, been sold, changed contact details, stopped hiring, gone seasonal, changed visa-sponsorship policy or simply moved on between the time we last refreshed the data and the moment you read it. We make no warranty that a listing is current, complete, accurate or correct.
• Inclusion is not endorsement. Surfacing an employer in the feed or any atlas is not a recommendation, an endorsement, a verification of working conditions, pay, safety, accommodation, treatment of workers, visa eligibility, or any other quality. We have no relationship with the employers we list unless we explicitly say otherwise.
• You verify before you act. Before you contact an employer, accept a job, travel to a workplace, hand over identity documents, hand over money or do any work, you agree to independently verify the employer using public sources, ABN lookup, Fair Work Australia, online reviews and direct contact. Bushpass is a starting point, not a vetting service.
• Eligibility and accessibility scores are estimates. Our scoring is a best-effort indicator built from the publicly published Specified Work rules and from listing wording. It is not a determination by Immigration, the Department of Home Affairs, the ATO, or any government body, and it must not be relied upon as such.
• Takedown requests. If you are an employer, or an authorised representative of an employer, and you do not want your public information to appear in Bushpass, email support@bushpass.com with proof of authority. We will remove the entry within 14 calendar days of verification.

To the maximum extent permitted by law, Bushpass is not liable for any loss or damage of any kind arising from inaccurate, outdated, removed or incomplete third-party listings or contact information surfaced through the software, or from your interaction with any employer, hostel, agency or third party introduced by, listed in, or contacted via Bushpass.

10. Acknowledgment of risk

The friendly version: working in the bush is brilliant and a bit unpredictable. Weather, seasons, employers, the ATO and Immigration each have their own mood. Bushpass is your co-pilot, not the captain. Treat its tips as friendly nudges, double-check the big decisions, and look after yourself out there.

By using Bushpass, you acknowledge and accept that:

• finding regional work in Australia depends on many factors outside our control: weather, season, your visa, your work history, your location, your budget, employer needs, transport, accommodation, language and certifications;
• your visa outcome, including any second- or third-year extension, is decided solely by the Department of Home Affairs based on its own rules and evidence, not by anything Bushpass shows you;
• your tax position is decided by the ATO and depends on your full personal circumstances, not on any in-app estimate;
• employer responses, pay rates, accommodation, working conditions, hours actually worked and the count of qualifying days towards your visa are matters between you and the employer (and, ultimately, the relevant government body);
• regional work can be physically demanding and travel can be remote. Bushpass is not responsible for your health, safety, transport, accommodation, weather or employment-law decisions, which remain your own;
• any AI-generated suggestion (eligibility, fit, draft email, payslip read, calendar advice) can be wrong and must be reviewed before you rely on it.

You use Bushpass at your own risk and you are solely responsible for the consequences of any decision you make with help from the software.

11. Your content and your data

Anything you create in Bushpass (your CV, your shift logs, your contact lists, your outreach drafts) belongs to you. We don’t claim ownership and we don’t use it to train any model.

How we collect, store and use personal information is described in our Privacy Policy.

12. Pricing, payment, refunds

The friendly version: prices in AUD, no GST surprise from us (we’re not GST-registered), checkout is run by Stripe, and the refund rules live on their own little page.

Prices are listed on our pricing page in Australian dollars. Payments are processed by Stripe Payments Australia Pty Ltd and its affiliates (“Stripe”) as our payment-services provider. Stripe provides checkout, fraud prevention, receipts, and (where enabled in your jurisdiction) automated tax calculation at checkout. Bushpass (the Australian sole trader behind the product) remains the seller of the software licence; Stripe is not the merchant of record for your purchase.

Our refund rules are set out in full on the refund policy. Nothing in our refund policy limits the rights you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), including the right to a refund where a product is not of acceptable quality, not fit for a stated purpose, or not as described.

13. Subscriptions and renewals

The friendly version: monthly auto-renews, you can cancel any time, and your access runs out at the end of the period you’ve already paid for. No tricky lock-in.

The monthly plan renews automatically each month at the rate published on the pricing page at the time of renewal. You may cancel at any time from the billing link on your Stripe receipt or checkout confirmation, from inside the app, or by emailing support@bushpass.com. Cancellation takes effect at the end of the current billing period. We do not pro-rate partial months.

14. Updates and discontinuation

The friendly version: we ship updates as we go, and if Bushpass ever has to wind down, we won’t leave you hanging. Monthly folks get the unused portion back, lifetime folks get a final offline build and an export of their stuff.

We push updates from time to time. Some updates may add, change or remove features. We may discontinue a feature, or Bushpass as a whole, with reasonable notice. If we permanently discontinue Bushpass while you hold an active monthly subscription, we will refund any unused pre-paid period. If we discontinue Bushpass while you hold a lifetime licence, we will provide a final exportable snapshot of your data and a final offline-usable build.

15. Force majeure and third-party dependencies

The friendly version: we lean on a few good companies for payments, AI, hosting and email. If one of them has a bad day, or if the wider internet has a worse one (cyclone on the cable, a job board changing its mind, the obligatory once-a-year power cut), we can’t fix it from here. We’ll do what we can, you keep your offline data, and we’ll square things up if it really drags on.

Bushpass relies on third-party services to function, including (without limitation): payment processing (Stripe), AI inference (OpenAI), hosting (Vercel), transactional email (Resend or equivalent) and the public websites from which the job feed and atlases are built. We do not control these third parties.

We are not liable for any unavailability, interruption, error, slowdown, data loss or damage caused by:

• outages, maintenance windows, errors, rate-limiting, deprecation or policy changes by any third-party service we use,
• changes, restrictions or shutdowns affecting the public websites that supply listings or contact information,
• internet, telecommunications, power or hardware failure on your side or ours,
• natural disasters, fires, floods, storms, public-health events, civil disturbance, war or strike,
• governmental, regulatory, judicial or law-enforcement action affecting our ability to operate or to supply the software.

Where a force-majeure event materially prevents us from delivering Bushpass for more than thirty (30) consecutive days, we will, on request, refund the unused portion of any active monthly subscription. Lifetime licence holders retain their last installed offline-usable build.

16. Liability

The friendly version: we built Bushpass with a lot of care, but we’re a tiny operation, not an insurance company. If something we did go wrong, the most we can ever owe you is what you paid us in the past year, and we always honour your statutory rights on top of that. We won’t cover knock-on losses (a missed visa, an angry boss, a rejected tax return) because those involve people and rules we don’t control.

To the maximum extent permitted by law, Bushpass is provided “as is” and “as available”, without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We are not liable for indirect, incidental, consequential, special, punitive or exemplary damages, including (without limitation):

• loss of income, loss of profits, loss of savings, loss of opportunity or loss of business,
• missed visa deadlines, refused visa applications, denied work-rights or denied second- or third-year extensions,
• rejected job applications, withdrawn job offers, employer disputes or accommodation disputes,
• loss of personal data on your device caused by your own actions or by hardware failure,
• damage to your reputation or to your relationships with employers, recruiters, agencies or third parties,
• tax assessments, penalties or interest decided by the ATO,
• any loss caused by reliance on AI-generated content, third-party listings, or any other output of the software.

Where liability cannot lawfully be excluded under the Australian Consumer Law, our liability is limited (to the extent the law allows that limitation) to either the resupply of the software or the refund of the amount you actually paid for it in the twelve (12) months preceding the event giving rise to the claim, whichever we choose.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that the Australian Consumer Law (or any equivalent law in your jurisdiction) confers on you and which cannot be excluded by contract.

17. Indemnification by you

The friendly version: if someone has a problem with what you did using Bushpass (an angry employer, a spam complaint, a regulator with a question), it’s on you, not on us. We’ll happily share what we know to help you sort it out, but we can’t carry the can for messages you wrote, sent or signed.

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Bushpass, its operator, its successors and any affiliates, from and against any claim, demand, action, complaint, fine, regulatory order, loss, damage, cost or expense (including reasonable legal fees) arising out of or connected with:

• your use of, or inability to use, Bushpass, including any decisions you make based on its output;
• any content you create, store, draft, edit or send using Bushpass (including CVs, pitches, cover letters, outreach emails, follow-ups and replies);
• any communication you send through your own connected email account using Bushpass to draft or queue it, including any allegation of spam, defamation, harassment, intimidation, misrepresentation, intellectual-property infringement, breach of privacy, or breach of the Australian Spam Act 2003 (Cth) or equivalent local law;
• your breach of these Terms, of the Privacy Policy, of the Refund Policy, or of any law or third-party right applicable to you;
• your interactions with employers, hostels, agencies, accommodation providers, transport providers and any other third party introduced by, listed in, or contacted via Bushpass;
• any inaccurate, false, misleading or unlawful statement you make about yourself, your visa, your work history, your right to work in Australia, or your identity;
• any claim by a third party that data you uploaded into Bushpass (CV, payslip, contact details) infringes their rights or breaches their privacy.

We will give you reasonable notice of any claim that may be subject to this indemnity. You may, at your cost, take over the defence of that claim using legal counsel reasonably acceptable to us. Nothing in this section limits any rights you have under the Australian Consumer Law (or equivalent local law) that cannot be excluded by contract.

18. Suspension and termination

The friendly version: if someone really takes the mickey (mass spam, dodgy claims, abuse) we can pull the plug. You can also walk away any time and ask us to delete your account. A few clauses (the ones about safety, indemnity and liability) keep living their best life after that, which is normal in any contract.

We may suspend or terminate your licence if you materially breach these Terms, use Bushpass in a way that creates legal, reputational or financial risk for us, or fail to pay. You may stop using Bushpass at any time and request deletion of your account by emailing support@bushpass.com.

Sections 5, 6, 8, 9, 10, 12 (refund tail), 16 and 17 survive termination of these Terms.

19. Changes to these terms

The friendly version: if we change anything important, we tell you a month ahead and you can walk away with the unused portion of what you’ve paid. No silent rewrites.

We may update these Terms occasionally. The latest version will always live at bushpass.com/terms.

For changes that are clarifications, typo fixes, or new features that do not reduce your rights: we may publish them with no advance notice; they take effect on publication.

For any change that materially reduces your rights, increases your obligations, increases the price you pay for an active subscription, or removes a feature you are actively using: we will email you and surface a notice inside the app at least 30 days before the change takes effect. During that 30-day window you may:

• continue under the existing Terms until your current paid period ends;
• cancel your subscription, and, where you cancel because of the material change, receive a pro-rata refund of the unused portion of the current paid period; or
• request deletion of your account.

This clause is intended to comply with the Australian Consumer Law’s rules on unfair contract terms (Schedule 2 to the Competition and Consumer Act 2010 (Cth), as amended in November 2023).

19A. Our data-handling commitments to you

The friendly version: your CV, your payslips, your 88-day log, your saved jobs, your drafts — they don’t leave your device. That’s not just a marketing line, it’s a contractual promise. If we ever changed that, §19 above kicks in and you can walk away with a refund.

We commit, as part of these Terms, that:

• Your private content stays on your device. Your CV, payslip uploads, 88-day work-period log, saved jobs / interested status, email drafts, notes, single-email log and personal preferences are stored only on your device — in your browser’s IndexedDB on the web app, in a local SQLite database on the desktop app. They are never persisted on our servers.
• AI calls are pass-through. When you use an AI feature, the relevant text or document is sent to our server-side proxy and forwarded to the language-model provider for the time required to fulfil the request. We do not store the prompt content beyond that brief moment, and we contractually require the provider not to train on our customers’ inputs.
• Outreach senders. We never send an email from a server-side mailer on your behalf to a third party. The web app uses your own email client; the desktop app uses your own connected SMTP credentials, stored locally and encrypted at rest.
• No selling, no advertising profiles. We do not sell, rent or trade your personal information. We do not build advertising profiles from your in-app activity.
• Self-serve export and deletion. The Settings → Account page in the app provides one-click export of both server-held and browser-held data, and a one-click deletion request with a 30-day grace period.

Details of how each of these commitments is implemented are in our Privacy Policy. If we ever propose to materially weaken any of the commitments in this §19A, §19 above applies (30-day notice + pro-rata refund right).

20. Governing law

The friendly version: it’s an Aussie business, so it’s Aussie law. If your home country has stronger consumer protections that say otherwise, those still apply to you. We’re not trying to dodge them.

These Terms are governed by the laws of Victoria, Australia. Disputes are subject to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia, except where mandatory consumer-protection laws of your home jurisdiction require otherwise.

21. Severability and entire agreement

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force. These Terms, together with the Privacy Policy and the Refund Policy, are the entire agreement between you and Bushpass and supersede any prior understanding on the same subject.

22. Contact

Bushpass · Australian sole trader business
ABN 93 228 693 498
Victoria, Australia
support@bushpass.com